Making Strategic Decisions about Service Delivery: An Action Tool for Assessment and Transitioning (PDF)

This workbook helps local health departments make strategic decisions about the provision of clinical services. This workbook guides local health departments through a stepwise decision-making process derived from assessments of the health department and the community. The workbook also provides guidance for local health departments that—based on the results of the assessment process—decide to transition clinical services to community partners. The workbook provides a historical overview of service delivery systems, introduces readers to the essential services of public health, describes changes in service delivery, and summarizes data on the transitioning of services. The workbook also answers questions about involving partners, designing the planning process, assessing resource needs, conducting a readiness assessment, and managing the process.